Shipping

SHIPPING

All orders received (online/ via Instagram) before 12pm, it will be processed within 1 working day. With shipping duration, that will be effectively 1 to 2 weeks for Singapore orders.

Customers will receive an email with the tracking number, the tracking number will be effective after the shipping duration and 24 hours real time, upon collection by our courier.

INTERNATIONAL SHIPPING

For overseas shipment, a tracking article will be sent to you via email once the job is fulfilled in Singapore. The first email is invalid as it is attached to our courier services based in Singapore only.

Due to the current COVID-19 situation, as the post is via a 3rd party service. Please check with your local courier for delivery updates/changes/arrangements. Nitty Gritty will not be liable for any lost mails/ arrangements for delivery upon any failed attempt.

PUBLIC HOLIDAY SHIPPING

For orders to arrive before Chinese New Year, order before 14th January 2022. For orders placed between 15-17th after January 2022, Nitty Gritty will do our best to ensure you will receive your order before Chinese New Year.

For any order thereafter 18th January 2022, it will be delivered after the festive period as our courier will be closed during the period.

*Note: shipping duration will be extended during public holidays, please only place the order if you are comfortable.

OTHERS

DHL worldwide shipping will be coming soon. 

CURRENT SITUATION 01/03/2022

For orders placed thereafter 01/03/2022, please kindly be informed that shipping duration may be delayed by additional 2-3 weeks (on top of the stipulated duration). Please only place your order if you are comfortable with the duration.

For orders placed thereafter the stated date, please email us at nittygrittyassist@gmail.com if you require any further assistance with regards for the delivery.

Note: this applies to exchanges requests as well.