Exchange/Returns

DELIVERY: $4.50 flat rate

We have partnered with our local company https://cloverpartnership.sg/track/ to deliver all of our parcels.

Tracking will be provided after your order has completed the shipping duration of 1 - 2 weeks (estimated) period. All orders will be delivered to your doorstep with real-time tracking and contactless delivery services available. 

 

EXCHANGES & RETURNS

All sales made are final. Nitty Gritty does NOT accept returns/exchanges/cancellation/refunds for orders.

For any exchanges, it will be a case by case basis. In any situation the exchange if approved, courier fees will be borne by the other party.

Nitty Gritty Management reserves the right for any discretions.

EXCHANGES & RETURNS (Stussy/ Drew house)

All sales made are final. Nitty Gritty does NOT accept returns/exchanges/cancellation/refunds for orders.

For any Stussy/ Drew house purchase that are out of stock upon purchase, a store-credit will be provided. Alternatively, an exchange option will be given.

CANCELLATION & REFUND

All sales made are final. Nitty Gritty does not accept cancellation and/or refunds for orders.

SALES/ SPECIAL DEALS / FASTEST FINGERS FIRST & 2-for-1

All sales made are from the above mentioned special deals are final. Nitty Gritty does not accept cancellation and/or refunds for orders.

For any items that are out of stock thereafter purchase, a store-credit will be provided. Alternatively, an exchange option will be given.

Nitty Gritty Management reserves the right for any discretions.

OUT OF STOCK/REFUND

All sales made are final. Nitty Gritty will provide refund in store-credits with no expiration to the store-credits refunded.

PRODUCT DESCRIPTIONS & DEFECTS

As an e-commerce retailer, we try to be as accurate as reasonably possible in the descriptions of the products that are available for purchase online. 

However, the images that are provided are for illustration purposes only. There maybe variance of color due to different lighting in computer screen calibration.

Minor variations in measurement (within 1 - 3CM) are not considered a defect. Kindly ensure that you have refer to the size chart for a more accurate measurement for yourself.

If you believe that you have received a defective item, please write into use at nittygrittyassist@gmail.com with your order number, item ordered, and a photograph of the defect.

All requests as such has to reach us within 7 calendar days from the date of receiving your parcel. Any later than the stated date will not be accepted.

In any situation where the replacement piece is out of stock, a store credit will be issued without any dispute.